The U.S. Department of Transportation on Thursday proposed requirements for airlines that have "stranded" passengers, including cash compensation of at least $200.
In addition to automatic cash payouts for delays of three hours or more, the DOT is proposing airlines rebook passengers "for free on the next available flight, and cover meals, overnight lodging, and related transportation expenses when a disruption is airline-caused, such as a mechanical issue or an IT airline system breakdown."
The DOT stated that “U.S. airlines received $54 billion in taxpayer bailouts during the COVID-19 pandemic,” The European Union (EU), United Kingdom, and Canada are also included. “have adopted consumer protections that compensate passengers and provide services when an airline causes a significant delay.”
"Now that we are on the other side of the pandemic and air travel is breaking records, we must continue to advance passenger protections," Transportation Secretary Pete Buttigieg said. "This action we're announcing is another step forward into a better era for commercial air travel—where the flying public is better protected and passengers aren't expected to bear the cost of disruptions caused by airlines."
Late October, DOT regulations went into effect requiring airlines to offer customers an automatic cash refund when a flight is canceled. “significantly changed,” If their bag gets lost, they may not receive the services or amenities for which they paid.
Uncertainty surrounds the likelihood of these proposals becoming reality. There are 60 days for the public to make comments. However, by that time, there could be a Trump second administration with different priorities.
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